Parramatta

First tracks laid for Parramatta Light Rail in Westmead

Tracklaying has begun on the Parramatta Light Rail project with the first tracks laid at Hawkesbury Road in Westmead.

The bedding in of the 18 metre lengths of grooved rail marks a major milestone for the project, where early works have been underway for months preparing the route and identifying utilities ahead of construction.

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Councils look to light rail to connect south-west Perth

Councils in south-west Perth are pushing for a new rapid transit link between Murdoch and Fremantle.

The South West Group, made up of six councils from the region, have released a new report highlighting the need for a dedicated transport link to stimulate urban growth and improve transport connections. Read more

Operators terminate contracts with Transclean

Metro Trains Melbourne and Yarra Trams have terminated their contracts with services provider Transclean.

Transclean has been at the centre of the Independent Broad-Based Anti-Corruption Commission’s (IBAC) Operation Esperance, which has heard that Transclean boss George Haritos gave cash to V/Line CEO James Pinder and Metro Trains fleet operational manager Peter Bollas in return for favourable treatment.

There has been no allegations of any corrupt behaviour between Transclean and Yarra Trams.

On Friday, November 6, Metro Trains CEO Raymond O’Flaherty said that Transclean would no longer provide cleaning services to the Melbourne rail operator.

“A rigorous tender process is already underway to appoint a long-term cleaning supplier to provide the highest standard of daily cleaning for Metro’s train fleet,” he said.

“We will make further announcements regarding this ongoing tender process at the appropriate time.”

Metro Trains had already suspended and subsequently terminated the employment of Peter Bollas, with an auditor to review procurement and probity processes.

“Metro remains committed to the highest standards of integrity across our organisation.”

Transclean had been providing after-hours depot security services to Yarra Trams since 2017, however the operator will now be looking for a new contractor.

“Yarra Trams is terminating its contract with Transclean for after-hours depot security, and has provided the company 30 days’ notice,” said a Yarra Trams spokesperson.

A routine audit of Transclean found that there was procedure and performance issues with Transclean’s security services for Yarra Trams. These were raised with the company but were not responded to.

A separate company has provided cleaning services to Yarra Trams, including COVID-19 deep cleans.

O’Flaherty said that Metro was ensuring cleaning met community standards.

“I again want to reassure our passengers that we have a range of measures in place to ensure the daily cleaning and sanitisation of our trains meets the standards they expect. These measures include audit teams regularly checking the standard of this work.”

Customer service survey to gauge progress on Adelaide transport network

The South Australian government has announced the launch of the Adelaide Metro Customer Satisfaction Survey to understand how passengers perceive public transport services in Adelaide.

The twice-yearly survey will cover trains and tram services, as well as buses and metrics will include behaviour of staff, cleanliness, availability and accuracy of information, and driving behaviours.

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