sydney metro corporate plan

Corporate plan for Sydney Metro blueprint for future

Sydney Metro is overseeing city-shaping projects that are unlocking the potential of the global city, delivering a level of customer service and safety never before seen in Australia. And its new Corporate Plan offers the opportunity to reflect on the organisation’s strategic direction and sets the context for initiatives over the next three years.
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Sydney Metro reaffirms safety and reliability

Sydney Metro has emphasised its mission to to deliver safe and reliable journeys for customers who rely on public transport services in North West Sydney. Since the historic opening of Australia’s first driverless metro in 2019, the Metro North West Line, operated by Metro Trains Sydney, has delivered more than 42 million customer journeys and has retained an overall customer satisfaction index of 98 per cent. Read More